More than 100 million specialist referrals are requested in the US each year in ambulatory settings, yet half are never completed, largely because of process errors, including missing information and communication failures.
Such breakdowns in the referral process can lead to delays in diagnosis and treatment.
AAACN has endorsed a new report released by the Institute for Healthcare Improvement (IHI) and the National Patient Safety Foundation (NPSF), which merged in May.
The report provides recommendations for ensuring a closed-loop system in which all relevant patient information is communicated to the correct person through the appropriate channels and in a timely manner. View larger image of the graphic above.
Closing the Loop: A Guide to Safer Ambulatory Referrals in the EHR Era is the work of a multidisciplinary expert panel convened by IHI/NPSF and supported by a grant from CRICO/Risk Management Foundation of the Harvard Medical Institutions.