Telehealth Nursing Practice Scope and Standards

Scope and Standards of Practice for Professional Telehealth Nursing, 7th Edition

Telehealth is transforming care delivery, and nurses are at the forefront of this evolution. AAACN’s Scope and Standards of Practice for Professional Telehealth Nursing, 7th edition, is the definitive resource for guiding safe, high-quality virtual care. Built on evidence and best practices, it establishes the gold standard for telehealth nursing and provides the structure, competencies, and guidance needed for success.

What’s New in the 7th Edition?

  • Integration of artificial intelligence (AI) in clinical decision-making, triage, documentation, and patient engagement
  • Updated competencies to reflect the latest innovations in telehealth
  • Expanded guidance for aligning telehealth programs with organizational goals such as access, quality, cost efficiency, and patient satisfaction

How Can You Use It?

This resource supports:

  • Onboarding and training of telehealth nurses
  • Performance evaluation and professional development
  • Credentialing and privileging processes
  • Quality assurance and compliance
  • Strategic planning to demonstrate the value of telehealth nursing leadership

Who Benefits?

  • Registered Nurses in ambulatory, virtual, and contact center settings
  • Clinical and operational leaders designing or overseeing telehealth programs
  • Educators and preceptors developing telehealth training
  • Quality and compliance professionals

Inside, you’ll find clearly defined scope of practice, clinical standards, and organizational performance standards, plus practical tools to strengthen your telehealth program.

View Sample Pages / Purchase the Telehealth Care Standards   


The following standards are pertinent to the ambulatory care setting:


Ambulatory Care Nursing

These standards promote effective clinical and administrative management of increasingly complex ambulatory care RN roles and responsibilities in a changing health care environment.

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Telehealth Nursing

Telehealth is an integral part of ambulatory care nursing practice. These standards promote effective clinical and administrative management of services provided by RNs via telecommunications technology.

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Care Coordination and Transition Management (CCTM)

CCTM is a critical role for RNs in the transformation of health care. These standards describe the responsibilities for which RNs practicing CCTM are accountable in ambulatory care and other settings.

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