Association FAQs

These are some of the most frequently asked questions about the American Academy of Ambulatory Care Nursing (AAACN) and our website.


AAACN Nurses at a AAACN convention!

If your question is not answered here, feel free to contact us.

I am a AAACN member, how do I login to my account?

Go to aaacn.org.

Click "Log In."
You will see this button in the upper right hand corner of the site.

Enter your email address and password. Important: Your password is case-sensitive. Make sure to enter with correct capitalization and spacing exactly.

  • If we find a match for your email address and you already have an account set up on the AAACN Website, you will be given the option to log in or reset your password.
  • If we find a match for your email address, but you have not yet set up an account, use the "Forgot Password" link. AAACN will send you an email with a link that enables you to set up your account password.
  • If we do not find a match for your email address, you will be given the option to create a new account. If you are a member, you need to connect to your existing member account instead. Please use the link provided to try searching again on any other email addresses you have or have used in the past.
  • If you are unable to find a match for any of your email addresses, please contact us or call 800-262-6877 for help activating your member account.

Once you are logged in to the website, you will have full access to all member benefits. If you do not see links to member benefits, please contact us or call 800-262-6877 to ensure your account has been activated properly.

Set Up a New Account.
In this section you will first be asked to enter your personal and contact information (name, address, phone, email, etc.). Make sure to complete all of the required information in this section and then click "Continue."

Provide Information About Your Organization. 
If you entered a work address, you will be asked to confirm it. If you entered a personal address, you will be asked to provide a work address now. Click "Save" to continue.

Create a Password.
Enter and confirm your new password. Your password is case-sensitive. Make sure to note capitalization and spacing exactly as it is entered on the screen.

If you completed all of the information correctly you will see a page that congratulates you on setting up your account. You are now logged in to the website and have full access to all account holder benefits. If you wish to make changes to your account profile, click "Edit Primary Info".

How do I create a non-member account?

Go to aaacn.org.

Click on the "Log In" tab.
You will see this button in the upper right hand corner of the site.

Click "Create Account"
Once on the Login page, instead of entering an email address and password, click on the "Create Account" tab.

Enter your Email Address.
We will search our database to see if your email address is already connected to a record. After clicking on the "Go" button, one of three things will happen:

  • If we find a match for your email address and you already have an account set up on the AAACN Website, you will be given the option to log in or reset your password.
  • If we find a match for your email address, but you have not yet set up an account, use the "Forgot Password" link. AAACN will send you an email with a link that enables you to set up your account password.
  • If we do not find a match for your email address, you will be given the option to create a new account.
  • Click the "Create Account " button.

Set Up a New Account.
In this section you will first be asked to enter your personal and contact information (name, address, phone, email, etc.). Make sure to complete all of the required information in this section and then click "Continue."

Provide Information About Your Organization. 
If you entered a work address, you will be asked to confirm it. If you entered a personal address, you will be asked to provide a work address now. Click "Save" to continue.

Create a Password.
Enter and confirm your new password. Your password is case-sensitive. Make sure to note capitalization and spacing exactly as it is entered on the screen.

If you completed all of the information correctly you will see a page that congratulates you on setting up your account. You are now logged in to the website and have full access to all account holder benefits. If you wish to make changes to your account profile, click on "Edit Primary Info".

I forgot my password or need to change it.

Go to aaacn.org.

Click on the "Log In” tab.
You will see this button in the upper right hand corner of the site.

Important: Your password is case-sensitive. Make sure to enter with correct capitalization and spacing exactly.

Click the "Forgot Your Password?" link below the login form.

Enter your Email Address.
After you've entered your email address, click "Submit." You will receive a message that includes a link to change your password. If you don't see it within a few minutes, check your "junk" folder or contact us or call 800-262-6877.

Enter and Confirm Your New Password.
Once your password has been changed, you will be redirected to the Login page, where you can enter your email address and newly reset password.

How do I edit my account?

Go to aaacn.org.

Click "Log In."
You will see this button in the upper right hand corner of the site.

Enter Your Email Address and Password.
Important: Your password is case-sensitive. Make sure to note capitalization and spacing exactly as it is entered on the screen. Click on the "Submit" button.

Once logged in, you will be taken to the Individual Information page. Click on the "Edit Primary Information" tab to make changes to your information.

Edit Your Individual Information.
Click “My Account Menu” tab to view and edit your personal and professional information.

How do I use the Membership Directory?

It's easy for AAACN members can find other members in our Membership Directory.

Visit the Member Directory page!

How do I use the Connected Community?

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