AAACN thanks our current Corporate Members for their support of our organization.
ClearTriage provides two tools to help with symptom-based calls in ambulatory care clinics and call centers:
First and foremost is ClearTriage itself, a decision support and documentation tool for telephone triage nurses. It is an easy-to-use yet powerful online version of the Schmitt-Thompson telephone triage protocols.
ClearTriage helps create the documentation for each call and stores that note in any EMR or other system. Our customers use ClearTriage with Epic, Cerner, athenahealth, Centricity, Allscripts, eClinicalWorks and dozens more. Features include protocol customization, reports, telemedicine-referral guidance, and care advice handouts that can be sent to callers by email or text.
We also offer SymptomScreen, a tool to improve the prioritization of calls by non-clinical staff answering your phones. A short series of symptom-specific questions support quick prioritization without requiring clinical decision-making skills.
Hundreds of organizations rely on our solutions to support thousands of triage nurses and non-clinical staff. We’d be happy to arrange a web demo of either solution, or you can sign up for a 30-day free trial to see how they work in your organization. ClearTriage is also proud to offer several short telephone triage videos on our website created in partnership with Carol Rutenberg, MNSc, RN-BC, C-TNP..
LVM Systems, develops and markets software and related Internet products exclusively for the healthcare call center industry.
Their primary niche is solutions that support nurse triage, disease management, patient transfer and referral/marketing services, including consumer-centered Internet products. They have proudly served this market for 30 years and have hundreds of healthcare organizations as clients.
The company's cornerstones are comprehensive software, outstanding customer support, and proven clinical content supported by Drs. Barton Schmitt and David Thompson.
The purpose of telehealth software is to automate the triage process and provide a system for efficient data capture and call tracking.
What sets LVM's Centaurus software apart are the "nursing support" enhancements - the result of listening to feedback from hundreds of triage nurses and developing features to make their lives easier.
LVM provides software solutions for after hours call centers and daytime office settings. It also supports remote access, to facilitate nurses working from home or remote locations.
The LVM team also provides implementation services, on-site training, phone and remote-access support, network consultation, user conferences, customization of screens and custom reports.
We author, license, and support telehealth triage guidelines, a decision support tool for telephone care providers.
We believe consistent, high quality nurse triage impacts patient safety, clinical quality, and operational efficiency throughout the continuum of care. That is why we create gold-standard nurse triage content to care for patients all over the country and the world. We know that patients seek healthcare advice in many locations, from their primary care provider’s office and local hospitals to their insurer. We endeavor to offer the same well-vetted, consistent answers at every touchpoint through our nurse telehealth triage guidelines.
The world’s leading healthcare organizations rely on Schmitt-Thompson Clinical Content to ensure clinical safety and consistency of responses to symptom-based questions.
The initial vision of STCC was to support nurse telephone triage in the best medical call centers in the country. After 25+ years continuously developing outstanding nurse triage content, we are proud to serve 95% of the medical call centers in North America.
We provide evidence-based care guidance for the ambulatory setting to help clinicians effectively manage patients with chronic illnesses.
We believe ambulatory caregivers should have access to high-quality clinical decision support based on best practices, that addresses common chronic conditions, enables Comprehensive Primary Care Plus services, considers clinical and social determinants of health. Our individualized care plans encompass the medical and psychosocial needs of patients.
Thousands of hospitals and healthcare organizations rely on our industry-leading solutions, each of which helps clinicians to deliver evidence-based guidance at the point-of-care to positively impact patient outcomes and aids organizations in attaining accreditations. Built by clinicians, our content is free from third-party influencers and is updated routinely to help ensure practitioners have access to the latest and best care guidance. Our commitment to excellence has resulted in multiple industry awards including 7 “Best in KLAS” designations from KLAS Research.
For over 25 years we have been driven by a mission to help organizations measurably improve the quality, safety, and efficiency of patient care, maximize performance, maintain regulatory compliance, and reduce clinical variation.
To learn more, visit zynxhealth.com and discover what we can do together.